Goodbet Terms and Conditions – Complete Guide

Goodbet (hereinafter referred to as "we", "the platform", or "goodbet.wine") is an international online betting and gaming platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legal agreement between Goodbet and its users.

By accessing the Goodbet platform, registering an account, or using any of our services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. Goodbet reserves the right to update these Terms at any time, and users will be notified of any changes via email or an on-platform notice.

• These Terms and Conditions are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
• Goodbet is licensed under an international gaming authority, and all operations are conducted in accordance with the terms of that licence.
• These Terms and Conditions were last updated on 1 January 2026.

To open an account on Goodbet, you must meet the following eligibility requirements. These conditions are strictly enforced and no exceptions will be made.

• Age: You must be 18 years of age or older to register on Goodbet. Accounts belonging to minors will be closed immediately, and all deposited funds may be forfeited.
• One Account: Each person may only register one account. Creating multiple accounts is strictly prohibited and subject to penalties.
• Accurate Information: You must provide complete, accurate, and truthful information at the time of registration. Providing false information will result in account termination.
• Identity Verification (KYC): A valid ID (NID/Passport) must be submitted for withdrawals or large transactions.
• Password Security: You are solely responsible for keeping your account password confidential. Goodbet is not liable for any account hacking or unauthorized access.

The following rules apply to all bets placed on Goodbet. Goodbet's decision is final in all matters relating to the acceptance or cancellation of bets.

• Bet Confirmation: Once a bet is placed, it cannot be changed or cancelled. Please verify all details on your bet slip before confirming.
• Odds Changes: The odds displayed at the time a bet is placed are the ones that apply. In live betting, odds can change rapidly.
• Match Cancellation: If a match or event is cancelled, the stake placed on that bet will be refunded.
• Maximum Bet Limit: A maximum bet limit is set for each market and event. It is not possible to place a bet exceeding this limit.
• Technical Issues: Goodbet is not responsible for bets that fail to register due to server or network issues. In such cases, no amount will be deducted from your balance.
• Anti-Fraud: Goodbet reserves the right to void any bet suspected of being linked to match-fixing or fraud.

Goodbet supports deposits and withdrawals via multiple payment methods, including bKash, Nagad, Rocket, and USDT. All financial transactions are governed by the terms outlined below.

• Minimum Deposit: A minimum deposit of ৳200 is required per transaction. This limit may vary depending on the payment method.
• Withdrawal Processing: Approved withdrawals are generally processed within 5–30 minutes. Bank transfers may take 1–3 business days.
• KYC Verification: Identity verification is mandatory for withdrawals above a certain amount. Withdrawals will be held until KYC is completed.
• Currency: Goodbet accepts transactions in Bangladeshi Taka (BDT) and USDT. Standard exchange rates apply for any currency conversion.
• Transaction History: Records of all transactions are available under the "Financial Transactions" section of your account.
• Chargeback Policy: Any unauthorised chargeback claim will result in permanent account closure and may lead to legal action.

All Goodbet bonuses and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: New members can receive a bonus of up to 150% on their first deposit. A specified turnover requirement must be met before the bonus can be withdrawn.
• Wagering Requirement: Most bonuses carry a turnover requirement of 5x to 20x. Turnover requirements for casino games may differ from those for Sports Betting.
• Bonus Validity: Each bonus must be used within the specified period from the date it was claimed. Any unused bonus will expire at the end of that period.
• Bonus Abuse: If bonus system abuse is suspected, the account will be investigated and the bonus may be cancelled.
• Free Bet: Free bets are only valid for specific events and at minimum qualifying odds. The original free bet stake is not included in any winnings.
• Bonuses Across Multiple Accounts: Claiming bonuses from multiple accounts within the same household or on the same device is prohibited.

Goodbet believes betting should be an enjoyable experience, not a source of addiction. We place the highest importance on responsible gaming and provide users with a range of tools to help them stay in control.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits on your account.
• Loss Limit: You can set a cap on the maximum amount you can lose within a given time period.
• Self-Exclusion: You can request to exclude yourself from the platform temporarily or permanently whenever you feel it is necessary.
• Reality Check: For extended play sessions, Goodbet will occasionally send break reminders.

If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact the support team directly.

Goodbet reserves the right to suspend or permanently close any account without prior notice for any of the following reasons.

• Registering with a false identity or fraudulent information.
• Creating multiple accounts or abusing the bonus system.
• Involvement in betting fraud or match-fixing.
• If there is suspicion of money laundering or any other financial crime.
• Using abusive behaviour towards other users or Goodbet staff.
• At the user's request (self-exclusion).

Upon account closure, any valid balance will be returned; however, bonus-related funds may be forfeited.

Goodbet takes the protection of your personal data very seriously. We adhere to international data protection laws and standards. Our detailed Privacy Policy Privacy Policy page.

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Documents submitted for KYC verification are stored on secure servers.
• Information may be shared when required by law or upon request from a regulatory authority.

Goodbet is not liable for the matters listed below, though we always strive to deliver the highest standard of service.

• When a bet is missed or a transaction fails due to an internet connection issue.
• Account loss caused by malware or hacking on the user's device.
• For delays or failures caused by third-party payment gateways.
• When a temporary service disruption occurs due to an unexpected technical error.

For any questions or complaints regarding Goodbet's Terms and Conditions or services, please get in touch with us. We aim to respond within 48 hours.

• Email: support@goodbet.wine
• Live Chat: Available on the platform 24/7
• Complaint Process: The support team will review the matter first. If unresolved, it will be escalated to higher authorities.

Any dispute arising from these Terms and Conditions will be resolved through international arbitration. Goodbet is committed to fair and transparent outcomes at all times.